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You are currently viewing How to modify Candidate facing Notifications in Oracle Recruiting Cloud?
How to modify Candidate facing Notifications in Oracle Recruiting Cloud?

In this article we will look into how to modify the notifications that will be sent out to Candidates (Internal/External) when he/she goes through the Job Application Process in Oracle Recruiting Cloud.

Unlike other modules where the notifications are generated by alert composer/custom bi reports/HCM Extracts, we have a simpler approach for Oracle Recruiting Cloud(ORC). Earlier all these notifications were on the alert composer, however oracle moved all of them to Recruiting Content Library.

Recruiting Content Library

Recruiting Content Library is a one-stop solution to maintain all notifications for ORC, offer letter templates, Employer Description, Opt-in statement, terms and conditions, legal disclaimer, esignature, etc.

The Recruiting Content Library contains a variety of text-based content that can be used in various areas of Hiring such as job requisitions, job requisition templates, candidate job applications, job offers.

We can access the Recruiting Content Library in the Setup and Maintenance area through the task Recruiting Content Library.

image 1024x445 - How to modify Candidate facing Notifications in Oracle Recruiting Cloud?

We can create and manage the content for the below categories.

CategoryDescription
Assessment Resend NotificationMessage sent to candidates who requested a link to take an assessment.
Automated Job Application NotificationMessage automatically sent to candidates throughout the candidate selection process. You can include tokens in the notification so that the message is specific to the candidate in the context of the job application. You can add logos and images to support your branding. You can translate notifications so they are sent in the candidate’s job application language. When you configure the candidate selection process, you can add an action to send a notification when a candidate job application enters or exists a phase or reaches a specific state in the candidate selection process.
Automated Job Application Request Info NotificationMessage automatically sent to external candidates to ask them to provide more information once they have applied to a job.
Campaign Opt In StatementText describing the candidate’s agreement to receive recruitment marketing communications. The opt in statement is displayed to candidates as part of the candidate’s job application process. By default only candidates that have opted in are included in campaign audiences.
Candidate Confirmation NotificationMessage sent to candidates to verify their email address.
Candidate Email Update Confirmation NotificationMessage sent to candidates to inform them that their email address was changed.
Candidate Email Update Request NotificationMessage sent to candidates to confirm their new email address.
Candidate Job Application NotificationMessage that can be sent in bulk in any candidate job application context. You can include tokens in the notification so that the message is specific to the candidate in the context of the job application. You can add logos and images to support your branding. You can contextualize the message with job requisition attributes including recruiting type, organization, location, job family, and job function. You can translate notifications so they are sent in the candidate’s job application language. Recruiters can select these notifications when using the Send Email action.
Candidate Pool Member NotificationMessage that can be sent in bulk in any candidate pool context. You can include tokens in the notification. You can add logos and images to support your branding. You can translate notifications so they are sent in the candidate’s preferred language. Recruiters can select these notifications when using the Send Email action.
Candidate Profile NotificationMessage that can be sent in bulk in any candidate profile context. You can include tokens in the notification. You can add logos and images to support your branding. You can translate notifications so they are sent in the candidate’s preferred language. Recruiters can select these notifications when using the Send Email action.
Candidate Verification NotificationMessage sent to candidates to confirm their identity using a code.
Email Confirmation Notification for Candidate Self ServiceMessage sent to candidates to confirm their email address.
Email Confirmation Notification for Job ApplicationMessage sent to candidates to invite them to complete their job application.
Employer DescriptionText describing the company that is hiring. Recruiters and hiring managers select the employer description in the Job Formatting tab of job requisitions. The Recruiting Administrator also selects the employer description in the Job Formatting tab of job requisition templates. The employer description is displayed to candidates in job postings.
Interview Canceled NotificationMessage sent when a candidate interview is deleted. The message is sent to the candidate, the interviewers, the recruiter, and hiring manager.
Interview Reminder NotificationMessage automatically sent 24 hours before a scheduled interview. The message is sent to the candidate and the interviewers.
Interview Rescheduled NotificationMessage sent when a candidate interview is rescheduled. The message is sent to the candidate, the interviewers, the recruiter, and hiring manager.
Interview Scheduled NotificationMessage sent when a candidate interview is scheduled. The message is sent to the candidate, the interviewers, the recruiter, and hiring manager.
Interview Updated NotificationMessage sent when a candidate interview is modified. The message is sent to the candidate, the interviewers, the recruiter, and hiring manager.
Invite to Schedule Interview NotificationMessage sent when a candidate is invited to schedule an interview. The message is sent to the candidate, the interviewers, the recruiter, and hiring manager.
Job Alert NotificationMessage sent to candidates to inform them that there are new job opportunities that might interest them.
Job Application Confirmation NotificationMessage sent to candidates to request them to confirm their email address so they’re considered for the job.
Job Application E-Signature StatementInstructions displayed to candidates when they provide their electronic signature as part of the candidate’s application process. The E-Signature option is turned on or off by the Recruiting Administrator using the Job Application Flow Configuration task, in the Set Up and Maintenance work area.
Job Application Legal DisclaimerText intended to specify or delimit the scope of rights and obligations that may be exercised between the hiring company and candidates. The Legal Disclaimer option is turned on or off by the Recruiting Administrator using the Job Application Flow Configuration task, in the Set Up and Maintenance work area. The legal disclaimer is displayed to candidates as part of the candidate’s application process.
Job Apply Thank You NotificationMessage sent to candidates to thank them for their job application.
Job Offer Accepted NotificationMessage sent to candidates to thank them for accepting a job offer.
Job Offer Declined NotificationMessage sent to candidates to inform them that their declined job offer was received.
Job Offer E-Signature StatementText displayed to candidates as they are about to accept job offers. The Recruiting Administrator can configure the content of the statement to target external candidates, current internal workers, or both. When a candidate accepts a job offer, the current job offer e-signature statement is shown to the candidate according to the candidate type (internal, external) and the candidate must provide their electronic signature. The Job Offer Team can’t edit the text for each specific job offer.
Job Offer Expiration NotificationMessage sent to candidates to inform them that their job offer is expiring soon.
Job Offer Extended NotificationMessage sent to candidates to inform them that a job offer was extended to them and a response is needed.
Job Offer Extended Rejected NotificationMessage sent to candidates to inform them that they’re no longer considered for a job.
Job Offer Letter TemplateTemplate to create a job offer letter. The letter contains details of the job offer such as the job title, starting date, salary, benefits, compensations like car allowance.
Job Offer Re-extended NotificationMessage sent to candidates to inform them that a job offer was extended to them.
Job Offer Resend NotificationMessage sent to candidates after they requested a link to their job offer.
Job Referral NotificationMessage sent to candidates to inform them that they were referred for a job.
Posting DescriptionDescriptions used by recruiters when they create job requisitions.
Prospect Candidate NotificationMessage that can be sent in bulk in any candidate prospect context. You can include tokens in the notification. You can add logos and images to support your branding. You can contextualize the message with job requisition attributes including recruiting type, organization, location, job family, and job function. You can translate notifications so they are sent in the candidate’s preferred language. Recruiters can select these notifications when using the Send Email action.
Recruiting Organization DescriptionText describing the organization for which the candidate will be working. Recruiters and hiring managers select the recruiting organization description in the Job Formatting tab of job requisitions. The Recruiting Administrator also selects the recruiting organization description in the Job Formatting tab of job requisition templates. The recruiting organization description is displayed to candidates in job postings.
Referral Resend NotificationMessage sent to candidates after they requested a link to a job.
Saved Draft Application NotificationMessage sent to external candidates to inform them that their draft job application was saved and that they can complete and submit it.
Saved Draft Application ReminderMessage sent to external candidates to remind them that their draft job application was saved and that they can complete and submit it.
Send Invite NotificationMessage sent to candidates to invite them to apply for a job.
Send Invite Resend NotificationMessage sent to candidates after they requested a link to a job.
Talent Community Confirmation NotificationMessage sent to candidates to confirm their email address.

For these content categories, we can have multiple active content items:

  • Automated Job Application Notification
  • Candidate Job Application Notification
  • Candidate Pool Member Notification
  • Candidate Profile Notification
  • Employer Description
  • Job Offer Letter Template
  • Prospect Candidate Notification
  • Recruiting Organization Description

For these content categories, we can have one active content item for internal postings, one active content item for external postings, or one content item covering both internal and external postings:

  • Job Application E-Signature Statement
  • Job Offer E-Signature Statement

We can create a content library item/add a new version to an existing content item/inactivate an existing content item and modify the text or add branding to it. We can add the text/HTML code and there is a preview available on how the HTML output looks like.

Note: Seeded notifications should not be disabled for the intended functionality to work.

Here is the list of Category Code, Content Item Name, and Content Item Code that can be referred to while modifying any candidate-related notifications.

CATAGORYNAMECODEVISIBILITY
ORA_APPDRAFT_FIRST_NOTIFSaved Draft Application NotificationORA_APPDRAFT_FIRST_NOTIFExternal
ORA_APPDRAFT_REPEAT_NOTIFSaved Draft Application Reminder NotificationORA_APPDRAFT_REPEAT_NOTIFExternal
ORA_AUTORUN_DUPE_NOTIFICATIONCand_Auto_Dupe_NotificationCand_Auto_Dupe_Notification
ORA_CANDIDATE_CONFIRMATIONCandidate Confirmation External NotificationORA_CANDIDATE_CONFIRM_EXTExternal
ORA_CAND_EMAIL_UPDATE_CONFIRMChange Candidate Email ConfirmationChange_Candidate_Email_ConfirmExternal
ORA_CAND_EMAIL_UPDATE_REQUESTChange Candidate Email Verification RequestChange_Candidate_Email_ReqExternal
ORA_CAND_VERIFY_NOTIFCandidate Verification NotificationORA_CAND_VERIFY_NOTIFExternal
ORA_DOUBLE_OPTIN_CONFIRMDouble OptIn Confirmation Internal NotificationORA_DOUBLE_OPTIN_CONFIRM_INTInternal
ORA_DOUBLE_OPTIN_CONFIRMDouble OptIn Confirmation External NotificationORA_DOUBLE_OPTIN_CONFIRM_EXTExternal
ORA_IS_CANC_NOTIFICATIONInterview Canceled NotificationORA_IS_CANC_NOTIFICATION
ORA_IS_INVITED_NOTIFICATIONSchedule Interview NotificationORA_IS_INVITED_NOTIFICATION
ORA_IS_REMINDED_NOTIFICATIONInterview Reminder NotificationORA_IS_REMINDED_NOTIFICATION
ORA_IS_RESCHED_NOTIFICATIONInterview Reschedule NotificationORA_IS_RESCHED_NOTIFICATION
ORA_IS_SCHED_NOTIFICATIONInterview Scheduled NotificationORA_IS_SCHED_NOTIFICATION
ORA_IS_UPDATED_NOTIFICATIONInterview Updated NotificationORA_IS_UPDATED_NOTIFICATION
ORA_JA_CONFIRMATIONJob Application Confirmation External NotificationORA_JA_CONFIRMATION_EXTExternal
ORA_JOB_ALERTJob Alert External NotificationORA_JOB_ALERT_EXTExternal
ORA_JOB_ALERTJob Alert Internal NotificationORA_JOB_ALERT_INTInternal
ORA_JOB_APPLY_THANK_YOUJob Apply Thank You External NotificationORA_JA_THANK_YOU_EXTExternal
ORA_JOB_OFFER_ACCEPTEDJob Offer Accepted Internal NotificationORA_OFFER_ACCEPTED_INTInternal
ORA_JOB_OFFER_ACCEPTEDJob Offer Accepted External NotificationORA_OFFER_ACCEPTED_EXTExternal
ORA_JOB_OFFER_DECLINEDJob Offer Declined External NotificationORA_OFFER_DECLINED_EXTExternal
ORA_JOB_OFFER_DECLINEDJob Offer Declined Internal NotificationORA_OFFER_DECLINED_INTInternal
ORA_JOB_OFFER_EXPIRATIONJob Offer Expiration Internal NotificationORA_OFFER_EXPIRATION_INTInternal
ORA_JOB_OFFER_EXPIRATIONJob Offer Expiration External NotificationORA_OFFER_EXPIRATION_EXTExternal
ORA_JOB_OFFER_EXTENDEDJob Offer Extended External NotificationORA_OFFER_EXTENDED_EXTExternal
ORA_JOB_OFFER_EXTENDEDJob Offer Extended Internal NotificationORA_OFFER_EXTENDED_INTInternal
ORA_JOB_OFFER_EXTENDED_REJECTJob Offer Extended Rejected Internal NotificationORA_OFFER_EXTENDED_REJECT_INTInternal
ORA_JOB_OFFER_EXTENDED_REJECTJob Offer Extended Rejected External NotificationORA_OFFER_EXTENDED_REJECT_EXTExternal
ORA_JOB_OFFER_REEXTENDEDJob Offer Re-extended External NotificationORA_OFFER_REEXTENDED_EXTExternal
ORA_JOB_OFFER_REEXTENDEDJob Offer Re-extended Internal NotificationORA_OFFER_REEXTENDED_INTInternal
ORA_JOB_REFERRALJob Referral External NotificationORA_REFERRAL_EXTExternal
ORA_JOB_REFERRALJob Referral Internal NotificationORA_REFERRAL_INTInternal
ORA_LI_RSC_ACTIV_STATEMENTLinkedIn Recruiter System Connect Service AgreementORA_LI_RSC_SERVICE_AGREEMENTInternal
ORA_OM_GIG_ASSIGNEDOpportunity Marketplace Assigned Gig NotificationORA_OM_GIG_ASSIGNEDInternal
ORA_OM_GIG_CANCELEDOpportunity Marketplace Gig CanceledORA_OM_GIG_CANCELEDInternal
ORA_OM_GIG_NOT_APPROVEDOpportunity Marketplace Gig Not ApprovedORA_OM_GIG_NOT_APPROVEDInternal
ORA_OM_GIG_NOT_SELECTEDOpportunity Marketplace Gig Not SelectedORA_OM_GIG_NOT_SELECTEDInternal
ORA_OM_OPPORTUNITY_ALERTMarketplace Opportunity NotificationORA_OM_OPPORTUNITY_ALERTInternal
ORA_SEC_JA_AUTO_EMAIL_TEMPLATERequest Information NotificationREQ_INF_NOTIFICATIONExternal
ORA_SEND_INVITESend Invite Internal NotificationORA_SEND_INVITE_INTInternal
ORA_SEND_INVITESend Invite External NotificationORA_SEND_INVITE_EXTExternal
ORA_TALENT_COMMUNITY_CONFIRMTalent Community Confirmation External NotificationORA_TALENT_COMM_CONFIRM_EXTExternal

Now let’s try to modify a sample notification for Update Email.

Content Item Code is Change_Candidate_Email_Req

Search for this code on the Recruiting Content Library page and open it

image 1 - How to modify Candidate facing Notifications in Oracle Recruiting Cloud?

This is how the current notification looks like. Now we will try to modify the text and add an image.

Scroll down on the page and click on Create under Additional Versions.

image 2 - How to modify Candidate facing Notifications in Oracle Recruiting Cloud?
image 3 - How to modify Candidate facing Notifications in Oracle Recruiting Cloud?

Modify the text, Select the “Start on Activation” checkbox and finally click on Save and Activate to get it working.

image 4 1024x299 - How to modify Candidate facing Notifications in Oracle Recruiting Cloud?

We can also add images to the notifications using the below html code

<div class="verticalhorizontal"> 
 <img src="URL of image" alt="centered image"> 
</div>
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