• Post category:Recruiting
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  • Post last modified:July 1, 2021
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You are currently viewing How to fix Preview Offer not showing Adjusted Offer Letter?
How to fix Preview Offer not showing Adjusted Offer Letter?
- How to fix Preview Offer not showing Adjusted Offer Letter?
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In this article, we will look into how to fix the preview Offer functionality when the Recruiter adjusts the offer letter and uploads it on the Create Offer Letter page.

While creating the offer letter for candidates, Recruiting team has the option to download the filled-in offer for the candidate after selecting the template by clicking the Download button. (Recruiting Manager role is required to access this functionality)

image - How to fix Preview Offer not showing Adjusted Offer Letter?

Once the RTF file is downloaded, the Recruiter can adjust the offer letter by adding/deleting any paragraphs and can upload the modified offer letter.

NOTE: This modified template will be applicable only for this candidate and will not affect the existing offer template which is applicable for all candidates.

After the modified offer is uploaded and the offer letter can be extended to the candidate.

Now at this point, when the recruiter wants to preview the offer, he will navigate to the candidate and click on preview offer. The preview offer will show the sample offer in the sample offer letter template which is the seeded offer letter template or it will show blank. This is due to the “BI Server” unable to pick the adjusted report definition. This functionality is not working and Oracle has provided a fix from 21B.

Here are the fix details:

Oracle has provided two profile options that need to enabled and set to Y to fix this issue.

ORA_IRC_OFFER_LETTER_USE_COMBINED_BIP_API
IRC_OFFER_LETTER_GENERATION_RETRIES

These two profile options need to be created (use tasks Manage Profile Options and Manage Administrator Profile Values) and set values to Y (ORA_IRC_OFFER_LETTER_USE_COMBINED_BIP_API) and 5 (IRC_OFFER_LETTER_GENERATION_RETRIES) in order to fix the preview offer functionality in the case of adjusted offer letter templates.

image 1 - How to fix Preview Offer not showing Adjusted Offer Letter?
image 2 - How to fix Preview Offer not showing Adjusted Offer Letter?

Once these profile options are set, the preview offer functionality will work without any issues.

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